Short Stay Show Podcast – Guest Experience Tablet – Henry Bennett – YourWelcome

Henry joins us from YourWelcome where he is CEO – YourWelcome is a smart tablet for short term rentals that is left out for guests and acts as the informational and transactional portal during their stay. Owners and managers can leave video instructional guides and upsell additional services (eg late check out) through the tablet. YourWelcome is installed in over 15,000 short stay properties globally.

YourWelcome is the first transactional portal for short stay accommodation. Owners and operators can sell their services, as well as profit from guests using local on-demand services.


Owners and operators can sell their services, as well as profit from guests using local on-demand services.


Quick fire Round Q’s:

We kick off with a few quick fire round questions so we can all get to know more about Henry

  1. Tell us a little about you and your background and how you started out in this Industry ?
  2. Best piece of advice you were given?
  3. Holiday destination of choice?
  4. Your Favourite city in the world?
  5. Favourite podcast?

@yourwelcometv A tablet for your #holidaylet. MAKE MONEY by up-selling on-demand services and SAVE MONEY by stopping call outs by leaving video guides to your property. Hear the full #podcast episode…CLICK TO TWEET

Sell More Than Just Space

Henry takes us on a journey into how YourWelcome works from the Host Perspective and The Guest Perspective and how we can start to make more money selling more services, bettering the guest experience and affecting our bottom line.Is your #ShortStay selling more than just space? @yourwelcometv CEOHenry Bennett joins me on the #podcast to share the transactional portal for #shortstay #accommodation #holidayhome #shortstay #travel @shortstayshow Listen now…CLICK TO TWEET

  • How did YourWelcome come about & How long has YourWelcome been running?  
  • Tell us about how YourWelcome works for the guest perspective – what can they do from the device – internet? Local info? 
  • Tell us how YourWelcome works for the owners – benefits, ease of use, easy to update, how to share with guests, how easy to set up?
  • Pricing and payment? How does it work for one unit? Several units? What happens if the device gets stolen or damaged?

You recently attended the Short Stay Show at London Excel – How important is this event to the development of the Short Stay Community and Industry?


Book Your Tickets to The Short Stay Show in 2020 here

  • YourWelcome join the list of top notch companies exhibiting and taking part in the 2020 Short Stay Show at London ExCel on the 12th March, Henry shares what exciting things we as visitors can look forward at the show?
  • Henry shares what we as holiday home owners can do to ensure we are ahead of the curve and truly stand out
  • Henry’s guiding philosophy/principal based on his experience in the industry is superbly shared here
  • We talk about where Henry sees the future of the holiday let industry headed

Hear more about The Short Stay Show here:

Diane Lloyds one of the creators behind The Short Stay Show joined me on the HLS Podcast – listen to that episode herevideo html

Get In Touch with the Folks at YourWelcome

Visit the YourWelcome Website

Find YourWelcome on Facebook Here

Find YourWelcome on Twitter Here

Subscribe & Review in iTunes

Are you subscribed to the HLS podcast to keep up with the latest Holiday Letting Advice? If you’re not, I want to encourage you to do that today. I don’t want you to miss an episode and I’m adding a few bonus episodes in the next few weeks and if you’re not subscribed there’s a good chance you’ll miss out on those. Click here to subscribe in iTunes!

Whilst you’re there, I would be really grateful if you left me a review over on iTunes, too. Those reviews help other Holiday Home Owners find my podcast. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite episode of the podcast is. Thank you!

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